Can you trust edward jones




















They basically stole our money. Now we have to hire expensive attorneys to try and get our money back. I am warning everyone not to do business with this company. All is great until it's not. Good luck! She has been with us for many years. Our portfolio has increased well and we are able to use some of that to pay property tax.

She make all the adjustments and they have been on target. Well done. We even moved to another state and kept her service. Our advisor got us to retirement and now is helping us enjoy our retirement. He is also making sure our grandsons will have money for college or to start a business. We did not, nor do we now have a lot of money, but it did not matter to him the amount of the initial investment.

I cannot say that about all the advisors we have had. Sign up to receive our free weekly newsletter. We value your privacy. Unsubscribe easily. Are you this business? Save Saved. Live agent Are you this business? Find a Financial Advisors partner. Get advice from finance professionals.

Find a financial advisor near you on SmartAsset. About Edward Jones. Overall Satisfaction Rating 5 stars. Pros Access to banking features Investment services Personalized, in-person advice Cons No brokerage account monitoring Commission and trading fees. Bottom Line Edward Jones is a wealth management company that coordinates financial, tax and legal strategies and offers a broad selection of investments. How do I know I can trust these reviews about Edward Jones?

Ella of Plano, TX. Read full review. Tamera of Hastings, Minnesota. What is Edward Jones? The company provides comprehensive investment services, including: Retirement accounts , such as traditional IRAs, Roth IRAs, Roth conversions and k rollovers Education savings , such as plans, custodial accounts, Coverdell education savings accounts and zero-coupon bonds Investments , such as stocks, bonds, mutual funds investments, ETFs, CDs and unit investment trusts Insurance products and annuities , such as life insurance, long-term disability insurance and long-term care insurance Cash and credit accounts and services , such as money market funds, credit cards, loans, savings accounts, bill pay services and check writing Edward Jones also offers financial planning for business owners and self-employed individuals who want to save for retirement or need assistance with cash management.

What does Edward Jones do? Edward Jones fees Edward Jones charges differently depending on what services you use: It charges a commission on trades up to 2. Sales charges ranging from 2. Its advisory solutions program fee begins at 1. Edward Jones is available throughout the U. Not all services are available in all areas, though. Visit its website to find an office location near you. Does Edward Jones have in-person services?

Edward Jones specializes in in-person financial advising and wealth management services. Visit a local branch to meet with an Edward Jones financial advisor. Can I sign up for Edward Jones online? Yes, you can meet with a financial advisor via web conference or in person to sign up. Online account management tools are available too. What kinds of investments does Edward Jones deal with? Edward Jones deals with stocks, bonds, mutual funds, annuities, college savings, retirement accounts, ETFs, CDs, unit investment trusts and fixed-income investments.

New Edward Jones brokers are on salary for only a portion of their first year -- they eventually work solely on commissions. Advisor Lutz-Kiser was on full salary for the first six weeks. The typical financial advisor at Edward Jones is paid an hourly rate while studying for licenses and training. This payment model -- not at all uncommon in the industry -- means that experienced financial advisors must sell financial products in order to get paid and meet their monthly quotas.

And much of the selling is door-to-door, which requires a thick skin along with exceptional motivation and optimism. It's extremely difficult work, and we suspect that many of these financial advisors work hard for their clients.

Indeed, many of the customers we spoke with were complimentary of their brokers. Among their comments were common themes: brokers who had been with Edward Jones for several years seemed to do better by their clients in communication and disclosure and account management. Newer brokers, however, tended to cut corners either unknowingly or willfully, and leave customers feeling frustrated and wary. On the whole, Edward Jones financial advisors stack up pretty well next to their peers in the broker-dealer industry, as the firm's J.

Power ranking would seem to validate. Nonetheless, a straight commission model that requires the sale of expensive mutual funds does not serve the best interests of individual investors.

In Blind Spots , a standard text on behavioral ethics, professors Max Bazerman and Ann Tenbrunsel explain that reward systems "are usually well-intentioned, yet they tend to miss the mark because they fail to anticipate how employees will respond to them. Bazerman and Tenbrunsel's theory would argue that this model is driven by extrinsic motivation selling more funds benefits the advisor and the firm , while discouraging "an intrinsic motivation to do what's right" for the client.

As Adam Koos put it, "if it weren't for those up-front commissions paid by the preferred funds , I could've never put food on the table until I had enough clients to abandon the commissions. It sucks, but it's a conflict that you can't avoid. After that, I was on my own. With no clients to start with, commissions were my only income. Besides knocking on more doors to gather more client assets, another major way an Edward Jones advisor can generate revenue for the firm and, thus, themselves is to sell Class A shares of mutual funds.

This class comes with a front-end load that is deducted from the original investment. According to Edward Jones , a financial advisor receives a greater percentage of the sales charge obtained by the firm for A shares than for B or C shares. Michael Connolly, a former Edward Jones financial advisor, told us that this approach didn't always serve the best interests of investors. If an investor wants a low-cost exchange-traded fund or index fund, according to Connolly, he or she "will be absolutely discouraged from doing so.

There's no point in paying for something if you can get it for free. But advocates of front-end loads -- like Edwards Jones -- argue that they work well for investors with long-term time horizons. The investor pays for the advice upfront, and the load pays off after around eight years or so. With Class A shares, investors get access to actively managed funds and the fee for the recommendation comes right out of the investment itself.

Problem is, academic research shows that load funds consistently underperform no-load funds. The data also show that most folks hold an equity fund for approximately 3. It's instructive to take a closer look at a typical fund that might be sold to an Edward Jones customer.

The biggest fund from American Funds is the Growth Fund of America , so it's very likely that Edward Jones clients have had this fund recommended to them. It's true, of course, that financial advice isn't free.

Should it cost this much, however? As you can see, it wasn't a great decade for equity investors in general, and the Growth Fund did outperform the index fund. Total fees and expenses, however, were so large, that the Growth Fund's profit was meaningfully smaller than the index fund's.

For those investors who didn't hold for 10 years -- and we know that investors hold for much shorter periods on average -- the Growth Fund would have included a very poor fee structure for investors. Regardless of its relative performance, Edward Jones advisors have a compelling incentive to sell this fund. The Growth Fund of America's Class A shares put money in their pockets, while also helping them to hit their monthly quotas.

And financial advisors have the added incentive of selling products from the No. These payments are in addition to sales loads and other fees.

Edward Jones, which is organized as a limited partnership, is a profitable and growing business. As of February , it had 37, full- and part-time employees, including 12, financial advisors.

Clearly, this is a profitable model for the partners of Edward Jones. It's doubtful, however, that a model based on selling expensive load mutual funds to retail investors is delivering as much value to customers. The fact that Edward Jones discloses possible conflicts of interest on its website -- and presumably its financial advisors disclose them over the kitchen tables of their customers -- doesn't change the fundamental calculus.

Edward Jones is benefiting handsomely from all of the various financial transactions, and these benefits might outweigh those that are realized by its customers.

With cheap options like ETFs available, paying a lot for an actively managed mutual fund is the last thing a small investor should consider. Edward Jones and the entire broker-dealer advisory industry need to rethink how they practice their business model. Aside from these serious conflicts of interest, many investors would be surprised to know that most financial professionals who are paid to offer you advice aren't actually required to give their best advice.

That's because professionals offering personalized investment advice come in two basic flavors: "brokers," like Edward Jones and numerous other financial services firms, who are paid on commission to execute trades, and "investment advisors," who are paid a fee to manage your money.

Different rules govern how they're allowed to treat clients. Fiduciary investment advisors have an ongoing legal obligation to act in the best interest of clients, whereas brokers are only required to deal fairly with clients. Adding to the confusion, many professionals are registered as both brokers and investment advisors, sometimes acting in a fiduciary capacity toward a client, othertimes not -- a practice known in the industry as "switching hats. What's more, brokers often market themselves ambiguously as "financial advisors" or "financial consultants.

Paula Hogan , founder of a Milwaukee-based fiduciary financial planning firm, explained the lack of clarity over titles: "If you go to an M. And that's OK. But can you imagine not knowing? But all that might be changing. As part of the Dodd-Frank financial reform legislation, Congress gave the SEC the authority to hold brokers to the same fiduciary standard as investment advisors when making personalized recommendations. Not everyone was happy with the idea. Measure ad performance. Select basic ads.

Create a personalised ads profile. Select personalised ads. Apply market research to generate audience insights. Measure content performance. Develop and improve products. List of Partners vendors. Merrill Lynch and Edward Jones are two major financial firms in the full-service arena that have been around for decades.

While all full-service brokers strive to provide a very high level of service to clients, Merrill Lynch and Edward Jones take very different approaches to their business in many ways. Merrill is taking its training and sales force in a new direction while Edward Jones is sticking to a more traditional approach that has led to substantial growth in the past few years. On Jan. Merrill opened his brokerage firm at 7 Wall Street in New York.

His friend, Edmund Lynch, soon joined him, and the company was renamed Merrill Lynch the following year.

Early on, the company made several prudent investments that paid off well, including RKO pictures and Safeway grocery stores. In , the company merged with Fenner and Beane, a commodities and investment banking firm which became the first firm on Wall Street to publish an annual fiscal report.

It went public in and continued its reign as the most significant investment firm of its kind until it was bought by Bank of America BAC in January during the financial crisis. In , Bank of America split Merrill Lynch into two entities: Merrill, the wealth-management division of the bank, and Bank of America Securities BofA Securities , which operates as the investment banking division. Edward D. Jones founded Edward Jones in in St. Louis, MO. The first office was established in Mexico, MO.

Edward Jones grew its business across the rural and suburban areas of the U. Power, the data analytics company, ranked Edward Jones the highest in investor satisfaction with full-service brokerage firms in Edward Jones also ranked the highest in , , , , , and tied in Edward Jones has outlasted competitors such as A.

Edwards to become the market-leading investment company among those brokers using a similar business model. Edward Jones caters to individual investors and small businesses, primarily in Middle America. Both firms are full-service companies that seek to provide a comprehensive array of services to their clients, including investment management, life and disability insurance, IRAs and CDs , qualified and non-qualified plans, banking services, and comprehensive financial plans.

But the similarities end there. Edward Jones has taken a much more personalized approach in building business for its brokers, requiring them to pound the pavement in the subdivisions surrounding their offices and knock on doors to solicit clients.

Edward Jones emphasizes personal service with its business model by staffing each office with just two people—a licensed broker and a branch office administrator who handles the administrative tasks. The broker is solely responsible for bringing in business to the branch.



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